Bridge Cultures,
Boost Market Growth

Enabling teams to boost collaboration and grow sales across cultures

Maximize Your Ability
to Lead Across Cultures

As AI transforms every industry, meaningful human interaction grows ever more essential. The foundation of business growth rests on a team's capacity to connect and build trust across cultures.

The Multicultural Leadership Institute is your partner in this nurturing these skills. As a leading cross-cultural leadership training firm, we equip your teams to transcend cultural boundaries in order to to engage, motivate and mobilize colleagues and clients from all walks of life.

Our Distinctive Approach

Led by Joy Chen, former Deputy Mayor of Los Angeles and executive recruiter for Fortune 500 leadership, we combine global leadership expertise with innovative insights from across the social sciences. Utilizing premier psychometric assessments, we equip your teams with the tools to enhance their cultural understanding and competencies.

Together, we navigate the complexities of worldwide markets, transforming potential challenges into potent drivers of growth. Join our network of visionary organizations shaping the 21st century.

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Meet your lead trainer


A trailblazer in global leadership and cross-cultural market engagement

Joy Chen, CEO of the Multicultural Leadership Institute (MLI), is a trailblazer in global cross-cultural leadership development. A former Deputy Mayor of Los Angeles and executive recruiter for Fortune 500 CEOs and Board members, her leadership has spanned three continents and been featured in the Wall Street Journal, Financial Times, The Economist, and Vogue China.

As Deputy Mayor of Los Angeles, Joy led economic and workforce development for a culturally diverse city whose workforce speaks 90+ languages. Her initiatives, aimed at equipping Angelenos with the necessary skills for global economic success, endure as policy benchmarks. Transitioning to the corporate sphere, Joy joined Heidrick & Struggles and over seven years recruited global leaders across North America, Europe, and Asia.

The pivot to leadership development was serendipitously sparked by the success of Joy's leadership blog in China, launching her there as a keynote speaker, author, and training organization founder serving millions in Asia and the Americas.

At the Multicultural Leadership Institute, Joy and her team deliver training that integrates global leadership expertise with insights from across the social sciences, enabling audiences to connect across cultures to enhance collaboration and achieve ambitious growth targets.

Tailored Programs for Market Growth

Our programs, available both in-person and online, range from engaging keynotes to in-depth training programs. Designed to transform cultural challenges into market opportunities, they equip you to drive growth across global and domestic markets.
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Global Leadership Mastery

Empower your people to bridge cultures, so they can boost collaboration and accelerate growth into new markets.

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Inclusive Leadership Mastery

Enable your people to bridge cultures, so they can deeply engage, motivate and mobilize colleagues and clients of all backgrounds.

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Cross-Cultural Sales Accelerator

Equip your sales teams to bridge cultures, so they can adeptly connect with diverse clients and expand into new markets.

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Asian Leadership Accelerator

Empower your Asian professionals to navigate Corporate America’s unwritten rules and build the EQ skills to advance.

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Keynotes by Joy Chen

Engage and empower your audiences to greater leadership effectiveness across all global and domestic markets.

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Watch Joy Chen in Action

Experience how Joy inspires and elevates leaders and teams worldwide.

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Voices of Success

"Joy is captivating! She brings a unique blend of cutting-edge research, real-life stories and practical insights. I’d recommend her as a leadership speaker for any convention."

Ngan Nguyen
Senior Vice President

"Joy connects deeply with the hearts and minds of every audience member, inspiring and equipping us all to stronger leadership."

Mia Newell

"Joy Chen is a strong and clear voice onstage. Her thought leadership is grounded in research and lived experience that makes for a compelling (and often, humorous!) listen. Her tailored content has propelled thousands of learners. The Multicultural Institute is a must-have resource for those committed to the development of leaders."

Angela Cheng-Cimini
Chief Human Resources Officer

"Before this course, I never really knew where to start unraveling my own invisible barriers to advancement. Through this course, I’ve found my roadmap. Now, I can confidently take back control and drive my career."

Peter Yo
Vice President

"I’ve done a ton of leadership training, seen many courses that rehash the same ideas, or are less actionable, or really long. Joy’s lessons are novel, and they cut to the chase, giving us only what we need to know. I’m super grateful for that."

Lian Huang
Senior Counsel

"Joy's program helps us to unlock the competencies we need to advance our careers, and to connect with other rising Asian leaders, so that we can uplift one another and others alongside us."

Brian Pang
Development Director

"The program provided me knowledge of roadblocks that I didn’t know existed, and that I can now overcome by being purposeful with my actions."

Heather Hansen
Global Consultant

"The program contains practical advice and tools we can use to succeed in corporate America. All are specific to the AAPI community and backed by research and data. It is really great!"

Helen Ahn
Associate Director

"This course made a huge difference in how I approach work. I’ve been sharing the techniques and lessons with coworkers who would find them useful."

Hedi Cho

"I highly recommend the Asian Leadership Accelerator by Joy. It was filled with incredible API-tailored knowledge and many helpful takeaways. I found so much value in the cohort interaction."

Bernice Chao
Creative Lead

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