Bridge Cultures,
Boost Market Growth

Leadership training for a complex and digital world

Elevating Global Leadership
and Market Expansion

Welcome to the Multicultural Leadership Institute (MLI), a center for multicultural leadership research and development.

We are a trusted partner for organizations aiming to strengthen their leadership, enhance team productivity, and achieve ambitious growth objectives in global and domestic markets.

Our programs integrate unparalleled leadership expertise with deep cultural insights and understanding, equipping your team to adapt and excel in today's culturally diverse business landscape.

Our Distinctive Approach

Led by Joy Chen, a distinguished former Deputy Mayor of Los Angeles and executive recruiter for Fortune 500 CEOs and Board members, the MLI is renowned for delivering premier learning and development solutions.

We focus on equipping leaders with cultural fluency, the skill of navigating through differences to effectively engage and mobilize people from all backgrounds and viewpoints. In today’s business world, cultural fluency is not just a skill; it’s a strategic edge that boosts productivity, fuels innovation, and unlocks new markets.

Joy Chen keynote speaker former Deputy Mayor of Los Angeles CEO of Multicultural Leadership Institute headshot
Meet your lead trainer


A trailblazer in global leadership training

Joy Chen is CEO of the Multicultural Leadership Institute and a trailblazer in integrating cultural intelligence into leadership, enhancing global competitiveness and innovation. Her journey from Deputy Mayor of Los Angeles to executive recruiter for Fortune 500 leaders has equipped her with unparalleled leadership acumen and cultural insights.

As Deputy Mayor, Joy led economic and workforce development for a culturally diverse city whose workforce speaks 90+ languages. Transitioning executive search, Joy joined Heidrick & Struggles and over seven years recruited Fortune 500 CEOs and Board members across North America, Europe, and Asia.

Joy's pivot to leadership training was serendipitous, sparked by the unexpected success of her leadership blog in China. This launched her as a celebrated keynote speaker and author, and led her to establish global leadership training organizations that have benefited millions in Asia and the Americas. Joy's global cross-cultural leadership has garnered features in media including the Wall Street Journal, Financial Times, The Economist, CNN and Vogue China.

At the Multicultural Leadership Development Institute, Joy, alongside her exceptional team, delivers training programs that are crafted to enable leaders and teams to further excel in navigating the complexities of a world filled with possibilities.

Tailored Programs for Market Growth

Our programs, available both in-person and online, range from engaging keynotes to in-depth training programs. Designed to transform cultural challenges into market opportunities, they equip you to drive growth across global and domestic markets.
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Global Leadership Mastery

Gain the cultural insights and skills you need to adeptly manage teams across varied cultures, and enhance your organization's global footprint.

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Inclusive Leadership Mastery

Elevate and inspire every team member to excel, fostering a culture where diversity drives increased productivity, enhanced collaboration, and groundbreaking innovation.

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Cross-Cultural Sales Accelerator

Equip your sales teams with the cultural insights and skills to adeptly engage diverse clients and expand into new markets, both global and domestic.

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Asian Leadership Accelerator

Empower your Asian professionals to navigate Corporate America’s unwritten rules and build the EQ skills they need to advance and contribute greater impact.

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Keynotes by Joy Chen

Engage and empower your audiences to greater leadership effectiveness across global and domestic markets.

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Accelerate Your Leadership Journey
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Voices of Success

"Joy is captivating! She brings a unique blend of cutting-edge research, real-life stories and practical insights. I’d recommend her as a leadership speaker for any convention."

Ngan Nguyen
Senior Vice President

"Joy connects deeply with the hearts and minds of every audience member, inspiring and equipping us all to stronger leadership."

Mia Newell

"Joy Chen is a strong and clear voice onstage. Her thought leadership is grounded in research and lived experience that makes for a compelling (and often, humorous!) listen. Her tailored content has propelled thousands of learners. The Multicultural Institute is a must-have resource for those committed to the development of leaders."

Angela Cheng-Cimini
Chief Human Resources Officer

"Before this course, I never really knew where to start unraveling my own invisible barriers to advancement. Through this course, I’ve found my roadmap. Now, I can confidently take back control and drive my career."

Peter Yo
Vice President

"I’ve done a ton of leadership training, seen many courses that rehash the same ideas, or are less actionable, or really long. Joy’s lessons are novel, and they cut to the chase, giving us only what we need to know. I’m super grateful for that."

Lian Huang
Senior Counsel

"Joy's program helps us to unlock the competencies we need to advance our careers, and to connect with other rising Asian leaders, so that we can uplift one another and others alongside us."

Brian Pang
Development Director

"The program provided me knowledge of roadblocks that I didn’t know existed, and that I can now overcome by being purposeful with my actions."

Heather Hansen
Global Consultant

"The program contains practical advice and tools we can use to succeed in corporate America. All are specific to the AAPI community and backed by research and data. It is really great!"

Helen Ahn
Associate Director

"This course made a huge difference in how I approach work. I’ve been sharing the techniques and lessons with coworkers who would find them useful."

Hedi Cho

"I highly recommend the Asian Leadership Accelerator by Joy. It was filled with incredible API-tailored knowledge and many helpful takeaways. I found so much value in the cohort interaction."

Bernice Chao
Creative Lead

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