Steer Global Teams to Market Growth

Specialized training for leaders and members of multinational teams

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Global Leadership Mastery

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Welcome to the Multicultural Leadership Institute Global Leadership Mastery programs, where we transform cross-cultural challenges into global business success.
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Our mission is to equip your leaders with the skills necessary to adeptly manage teams across cultures, drive expansion into international markets, and ultimately to enhance your organization's global footprint.

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Tackling Key Global Business Challenges

In today’s globalized business arena, managing across cultures is more than a skill—it's a strategic necessity. Modern leaders face the intricate challenge of uniting diverse cultures and time zones, frequently relying on digital communication alone.

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In this complex terrain, leaders require more than market knowledge; they need a nuanced understanding of diverse business norms, the cultural agility to transcend cultural boundaries, and the ability to deeply connect with colleagues and clients from all backgrounds.

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Drive Tangible Outcomes on a Global Stage

Joy Chen, a visionary in leveraging cultural dynamics for business success, leads our team in blending academic research with practical global business strategies.

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Our offerings, from energizing keynotes to intensive workshops, are focused on:

Decode Global Cultural Landscapes

Embark on a journey into the heart of global cultural dynamics. We'll unravel the historical and contemporary nuances that define multinational team dynamics, offering insights into the unseen forces that shape team synergy and performance.

Cultivate Global Team Synergy

Transform your leadership approach by mastering cultural agility. Learn to seamlessly adapt and resonate with team members and clients from diverse backgrounds, fostering a robust environment of mutual respect and collaboration.

Drive Market Growth

Shift your team’s focus from cultural fit to cultural add. Embrace and integrate the voices of your multinational team to unlock innovative solutions and drive market growth. Skillfully navigate new domestic and international markets with a nuanced grasp of cultural dynamics.

About your speaker

Joy Chen 陈愉

A trailblazer in global leadership and cross-cultural market engagement

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Joy Chen, CEO of the Multicultural Leadership Institute (MLI), is a trailblazer in global cross-cultural leadership development. A former Deputy Mayor of Los Angeles and executive recruiter for Fortune 500 CEOs and Board members, her leadership has spanned three continents and been featured in the Wall Street Journal, Financial Times, The Economist, and Vogue China.

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As Deputy Mayor of Los Angeles, Joy led economic and workforce development for a culturally diverse city whose workforce speaks 90+ languages. Her initiatives, aimed at equipping Angelenos with the necessary skills for global economic success, endure as policy benchmarks. Transitioning to the corporate sphere, Joy joined Heidrick & Struggles and over seven years recruited global leaders across North America, Europe, and Asia.

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The pivot to leadership development was serendipitously sparked by the success of Joy's leadership blog in China, launching her there as a keynote speaker, author, and training organization founder serving millions in Asia and the Americas.

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At the Multicultural Leadership Institute, Joy and her team deliver training that integrates global leadership expertise with insights from across the social sciences, enabling audiences to connect across cultures to enhance collaboration and achieve ambitious growth targets.

See Joy's full bio, backstory and media features

Voices of Success

"Joy is captivating! She brings a unique blend of cutting-edge research, real-life stories and practical insights. I’d recommend her as a leadership speaker for any convention."

Ngan Nguyen
Senior Vice President

"Joy connects deeply with the hearts and minds of every audience member, inspiring and equipping us all to stronger leadership."

Mia Newell
Director

"Joy Chen is a strong and clear voice onstage. Her thought leadership is grounded in research and lived experience that makes for a compelling (and often, humorous!) listen. Her tailored content has propelled thousands of learners. The Multicultural Institute is a must-have resource for those committed to the development of leaders."

Angela Cheng-Cimini
Chief Human Resources Officer

"Before this course, I never really knew where to start unraveling my own invisible barriers to advancement. Through this course, I’ve found my roadmap. Now, I can confidently take back control and drive my career."

Peter Yo
Vice President

"I’ve done a ton of leadership training, seen many courses that rehash the same ideas, or are less actionable, or really long. Joy’s lessons are novel, and they cut to the chase, giving us only what we need to know. I’m super grateful for that."

Lian Huang
Senior Counsel

"Joy's program helps us to unlock the competencies we need to advance our careers, and to connect with other rising Asian leaders, so that we can uplift one another and others alongside us."

Brian Pang
Development Director

"The program provided me knowledge of roadblocks that I didn’t know existed, and that I can now overcome by being purposeful with my actions."

Heather Hansen
Global Consultant

"The program contains practical advice and tools we can use to succeed in corporate America. All are specific to the AAPI community and backed by research and data. It is really great!"

Helen Ahn
Associate Director

"This course made a huge difference in how I approach work. I’ve been sharing the techniques and lessons with coworkers who would find them useful."

Hedi Cho
Supervisor

"I highly recommend the Asian Leadership Accelerator by Joy. It was filled with incredible API-tailored knowledge and many helpful takeaways. I found so much value in the cohort interaction."

Bernice Chao
Creative Lead